This privacy statement discloses the privacy practices for Bobbleheadhome.com

Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices. This web site has agreed to notify you of:

       1.  What personally identifiable information of yours or third party personally identifiable information is collected from you through the web site

       2.  The organization collecting the information

       3.  How the information is used

       4.  With whom the information may be shared

       5.  What choices are available to you regarding collection, use and distribution of the information

       6.  The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Bobbleheadhome.com control

       7.  How you can correct any inaccuracies in the information. 

If you have questions or concerns regarding this statement, you should first contact us at 1-518-282-5778.


Bobbleheadhome.com has created this privacy policy in order to demonstrate our commitment to privacy. Bobbleheadhome.com will NOT give or sell any of your information to a third party without your approval. Any changes in our privacy practices will be posted on our Website. The following discloses our information gathering and dissemination practices for this Website: Bobbleheadhome.com


What information is collected?

Our site's registration form requires you to give us contact information (such as your first and last name), and a unique identifier (your email and password). Your name and email address are required so that we can contact you if we need to (see below). Unique identifiers (such as your email) are collected to verify the customer's identity and for use as account numbers in our record system.  Photo of any subjects which you uploaded to make custom bobbleheads will be used solely for your custom bobbleheads only.   Financial information is not collected for billing the customer for products. We uses Paypal's Braintree online processing gateway for all financial transactions.  Paypal Braintree's Privacy Policy can be found by clicking here.


Bobbleheadhome.com will only contact you when there is a problem with your address (such as if the address you registered with does not match the address listed with the credit card company), when the credit card is declined, or to respond to inquiries. You may be contacted by email or by phone, depending on whether you wish to provide your phone number (optional). Customers have the choice of subscribing to our newsletter which will be emailed periodically, and/or have daily status update on their orders. If you do not wish to receive a newsletter or status update, simply do not subscribe to our newsletter on the registration form. 


Can I have my order shipped to an address different from mine?

No, for customer protection we will only ship an order to an address that matches the address of the customer's credit card. 


Is my IP address tracked ?

Yes, we use your IP address to help diagnose problems with our server, and to administer our Web site. We do not log information such as your ISP (internet service provider) and your browser type.


Is my credit card information secure?

Bobbleheadhome.com is fully aware of the potential risks inherent to online transactions. As such, we utilized the most advanced security measures in place to protect the loss, misuse and alteration of the information via Paypal's Braintree online processing.  Braintree's data security meet level 1 PCI compliance, which is the highest industry standards and guidelines.  Braintree is on Visa's Global Complaint Provider and Mastercard's SDP List.  For more information, please refer to Braintree's data security.


Furthermore, each employee of Bobbleheadhome.com is made aware of security issues and practices as part of our extensive job training, and these practices are reviewed monthly at team meetings. Employees have limited access to customer information and are assigned 'STRONG' passwords (passwords composed of letters, digits and other characters) which are changed on a regular basis. As well, web security is reviewed monthly.



Can I correct or update my profile (this includes unsubscribing to Bobbleheadhome.com's mailing list)?

Yes, simply by contacting Customer Service to modify any of the information you provided when registering.  Your email address and name will be used so we may send you occasional marketing and promotional information such as discount coupons or to receive order status of your order. 


How about the content of Bobbleheadhome.com's linked sites?

This Web site contains links to other Web sites. Please note that when you click on one of these links, you are 'clicking' to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours, and Bobbleheadhome.com is not responsible for their privacy practices or content of their sites. Advertisers' Websites may contain cookies and appear to be coming from our site, but in reality they are coming from our partners who are serving ads on our site. Our site does not use cookies and we do not have access to information about you from cookies you might receive while visiting our site.


Notification of Changes

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted. Nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices. 


Legal Disclaimer

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. 


If you have any questions about our security & privacy policies, the practices of this site, or your dealings with Bobbleheadhome.com, please contact:

Customer Service

Bobbleheadhome.com